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OpenHand SoHosted

In conjunction with our primary distributor, Open Access, we are pleased to announce this exciting new collaboration that brings the latest e-mail technology to our users at a sensible price, but with the simplicity, stability, and security that MailGate users have come to expect.

OpenHand puts you in charge: compatible with over 200 mobile devices, there is no need to purchase a dedicated mobile device with limited functionality. OpenHand is available for PCs, laptops, PDAs, and other mobile devices.

One user licence includes all client versions of OpenHand - this means that with OpenHand you can access your e-mail on your PDA, laptop and home PC, all for the price of one licence.

As well as giving you live access to all your e-mails, SoHosted also provides you and your colleagues with a fully-hosted service, allowing you to securely store your vital data on the resilient OpenHand servers. In addition, the service provides contact lists and diary facilities that can be shared with your OpenHand colleagues. The service is available 24/7 from any SoHosted compatible device, whether it is a mobile device or PC, as well as from any browser, anywhere in the world, via Outlook Web Access.


OpenHand SoHosted licences can be purchased through Open Access.

A full 14-day evaluation is available here, and details on how to best configure SoHosted and MailGate can be found in our FAQ section.


What OpenHand provides
Email, Calendar, Contacts, Tasks and Public Folders Too
Very Low Operating Costs
Data Security whether working in real-time or off-line
On-device encryption
Highly Secure - Link encryption
Streamlined Connectivity
Ultra-Fast Remote Access
Worldwide Access - Use Any Mobile Network

Email, Calendar, Contacts, Tasks and Public Folders Too
Fast, secure access to real-time email (and attachments), calendar, tasks and contacts via laptop or hand-held devices including Palm, Pocket PC and Symbian.
  • View, create, send and receive email and attachments plus new email alerts
  • View, create, update appointments in real-time so no risk of double-booking, invite attendees and accept/decline meeting invitations
  • View, create and update contacts plus dial from contacts
  • View, create and update tasks.
  • Full search and sorting on email and contacts and sorting of tasks
  • Access to shared documents in public folders

Very Low Operating Costs
OpenHand combines advanced data compression and latency reduction technology to deliver data very quickly. Built to run over the slowest readily available mobile networks (such as GSM), OpenHand consistently outperforms others in terms of speed to access the information important to you, in the format you want it. OpenHand's superior speed and data efficiency makes it cheaper, as mobile data charges will be lower.

Data Security whether working in real-time or working off-line
OpenHand gives you the option of working in real-time, or downloading the information to your device and working offline. If you choose to work in real-time, the information is not stored on the mobile device - it is held only on your organisation's server. This means there is no risk to your information if your device is lost or stolen.

Alternatively, OpenHand allows you to store emails, calendar items, contacts and tasks locally on the device (this feature must first be enabled by your server administrator). These files can then be accessed and edited when you are offline (they are also accessible when working online), and uploaded when you next connect. Unlike synchronisation, which transfers all files, OpenHand allows you to save only the required files.

On-device encryption
OpenHand encrypts locally saved emails, contacts, calendar entries and tasks using AES (128bit). The encrypted client is unlocked using a local password. OpenHand does not encrypt downloaded files. Third party applications are available that will encrypt the file structure of your device.

Highly Secure Link encryption
OpenHand applies the highest recognised level of encryption, 128bit Advanced Encryption Standard (AES) to safeguard all data transferred to field users from the OpenHand server. The communication is proprietary, which means that - unlike other remote server software, such as Microsoft® IIS - only OpenHand users can communicate with the OpenHand server.


Streamlined Connectivity
OpenHand requires no third party hosting it sits alongside your mail server - it supports all common wireless network protocols, such as GSM, GPRS, WiFi, Bluetooth (PAN), iRda, satellite and without any further configuration or cost will fully support the new 3G networks when they are implemented. OpenHand Server does not need dedicated hardware, although some customers choose to keep the application on a separate server. It can be easily installed on an existing under-utilised application server.

Ultra-Fast Access
OpenHand provides a very fast remote email user experience. Under normal circumstances you can connect to your email inbox in well under 30 seconds.


Worldwide Access - Use Any Mobile Network
Mobile data services are rapidly being rolled out across the world by telecoms providers. Europe is leading the world, but great strides are being made in the Americas, the middle and far East and Australasia. The OpenHand remote email, has been used successfully in all these territories. OpenHand's network independence provides global roaming freedom that most others simply cannot offer.